Technical Information

Canvas Supported Browsers

Canvas runs on Windows, Mac, Linux, iOS, Android, or any other device with a modern web browser.

Canvas supports the last two versions of every browser release. Canvas highly recommends updating to the newest version of whatever browser you are using as well as the most up-to-date Flash plug-in.

As of May 25, 2015, we support the most recent versions of Flash and popular web browsers:

Internet Explorer
Chrome
Safari
Firefox
Flash

See the Canvas Guide on Supported Browsers for versions supported.

Some supported browsers may still produce a banner stating Your browser does not meet the minimum requirements for Canvas. If you have upgraded your browser but you are still seeing the warning banner, try logging out of Canvas and deleting your browser cookies. Learn how to clear your cache on a Mac or a PC.

Required Components

The Java plug-in is required for screen sharing in Conferences. Please note that some browsers do not support Java. Otherwise, there are no other browser plug-ins used by Canvas.

Flash is required in several places in Canvas: media recording/streaming and viewing as well as uploading files to a course or an assignment. Other than these features, Flash is not required to use most areas of Canvas.

Technical Support

Technical Support is provided by Canvas by online chat, email, or phone and can be accessed throughout the course by clicking on "Help" in the blue box at the top right corner or each page.

Canvas Support Hotline: 844-480-0833

Email: support@instructure.com

Chat: https://secure.livechatinc.com/licence/2695732/open_chat.cgi?groups=292

Canvas Information

For information about using Canvas, please review the following Canvas Guides:

(Note: Links will open in a new tab.)

What is the User Dashboard?
How Do I View My Canvas Courses?
How Do I Use the Course Dashboard as a Student?
How Do I Use Modules as a Student?
Why Can't I Access a Module as a Student?
How Do I Submit a Quiz?
How Do I Get Help with Canvas?

Canvas Video Guides